| FAQ |
Before you
look for answers to specific questions, read the
material in our Learning Center.
Then review the commonly asked questions, below.
If you have a question that is not addressed
here, please e-mail it to us and we will reply
as soon as possible.
|
| Will
insurance companies reimburse me for this
treatment? |
At this
time, treatment with the Levia Skin Treatment
Suite (STS) is reimbursed under the 96910
phototherapy code. Contact
Lerner Medical Devices, Inc. for details.
|
| Will
Lerner Medical Devices assist in the insurance
claim process? |
Yes, Lerner
Medical has trained personnel who will assist in
filing your insurance claim. We will need some
basic information from you and your physician.
|
| Does
Lerner Medical Devices offer a warranty on the
equipment? |
Yes, our
equipment is covered by a warranty. For details
about the warranty, contact the company.
|
| Does the
Levia Skin Therapy Suite have a lock to prevent
unauthorized use? |
| Yes, the
Levia STS has a removable key
lock for safety and to prevent unauthorized use. |
| |
| Is the
Levia STS portable? |
Yes. Each
unit weighs approximately 10 lbs. and can be
placed in a suitcase and carried to different
practices.
|
| Does the
Levia STS require any assembly or
installation? |
Levia STS
requires a minimal installation. Detailed
instructions are provided in the System Manual.
|
| Who
installs the system? |
The Levia
STS can be installed by the
client. If you think that you may need help,
contact your local distributor for assistance.
|
| Do you
provide training? |
Yes. You can
make arrangements with your distributor for
training or additional training, if needed once
the device has been installed. The manual has
also extensive instructions on how to use the
device.
The company plans to offer training seminars in
conjunction with courses offered by the
Dermatology nurses’ association.
If you have simple operational questions
(especially in the first few days after
delivery), please call our toll-free number to
speak with a sales or service representative.
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FAQ